Due to the rise in COVID-19 cases in Arizona, Phoenix VA Health Care System (VA) said in a statement today that it will again stop in-person visitation.
"We've made the difficult decision to again stop in-person visitation with our patients, effective Saturday, Nov. 21."
There will be exceptions in compassionate (end-of-life) cases. Families and friends of those in the facility who may wish to communicate virtually with a loved one should call 602.277.5551, press "0" and ask the operator to connect to the unit the loved one is in to arrange a virtual visit.
The VA says that the following requirements remain in place:
- Veterans should come to in-person appointments alone, unless required to have a caregiver assist
- No one under the age of 15 allowed in any VA facilities
- Everyone entering VA facilities must wear a face covering and undergo screening, which includes temperature check
- Two entrances remain open at the main facility for veteran/caregiver access — one on the southwest side of the main facility (facing Indian School Road, next to parking garage); and the other at the Emergency Department (facing 7th Street), which is the only 24-hour access to the facility.
The VA statement concluded, "We remain fluid in our response to COVID-19. When safe for veterans, visitors and staff, we will adjust our visitation policy."
For additional information, visit phoenix.va.gov/index.asp